Terms & Conditions

For Special Orders of $10,000 and up , please email to

jennifer@fashionscrubs.com or jeanette@fashionscrubs.com .

Shipping: Merchandise shipped F.O.B. Miami, Florida. We ship primarily UPS. We also have UPS Next day, UPS Second day and UPS Three day select available at higher rates. Overseas shipping is also available.

OPENING ORDER FOR NEW CUSTOMERS:

OPENING ORDER MUST  BE AT LEAST $250.00. There is no minimum order after your initial opening order. However, orders under $100 (before S/H) Will incur a $10 small order fee. 

Terms: NET TERMS AVAILABLE ONLY UPON FURNISHING THREE YEARS FINANCIALS & COMPLETLY FILLING OUT OUR CREDIT APPLICATION.

Minimum Order: For active/current customers, there is no minimum per order. However, orders under $100 will incur a $10 small order fee.

Service Charge: All late payments will carry a 1 1/2% per month service charge, 18% annum or prime rate, whichever is higher, will be added to all invoices paid past due date appearing on invoice.

Shortage Claims: Report shortages in shipments to our customer service department within five (5) days from receipt. Identify the shipment with the Miami uniforms invoice number.

Returns: Please see our return policy for further explanation. All returns must have a RA#.20% Restocking fee or shipping and handling cost (whichever is greater) will be billed to your account for all refused packages.

Deductions: The only deductions accepted are the amounts listed in your Miami Uniforms credit memo.

Note: Garments are not flame retardant. Prices, terms, and conditions are subject to change without written notice. We are not responsible for printing errors and/or mistakes. Purchaser is liable for all legal costs if their account is placed for collections and will pay $25.00 or 5% whichever is greater in the event of returned checks. We reserve the right to terminate customers account or put under prepay or C.O.D. cashiers check or money order only basis or as determined by our credit department.

WE THANK YOU FOR CONTINUED SUPPORT. WE HOPE YOU WILL FIND THESE POLICIES HELPFUL IN DOING BUSINESS WITH FASHION SCRUBS. FOR ANY QUESTIONS PLEASE CALL OUR CUSTOMER SERVICE DEPARTMENT AT(800) 622-6718.  

1. RETURN AUTHORIZATION REQUIRED
The following returns will need a RETURN AUTHORIZATION NUMBER (RA#). To obtain an RA# call or write to our customer service department, WITHIN 30 DAYS OF SHIP DATE OF GARMENTS. The RA# must appear on the outside of all cartons/packages. If there is more than one package, please make sure they are clearly marked with the RA# and the number of packages. No returns will be accepted without an RA#. Example 1 of 2, 2 of 2.
All returns must have the original packing slip or invoice enclosed, highlighting the items being returned.

All returns should be shipped to:
Fashion Scrubs
Attn: Returns Dept.
10354 SW 187 Street
Miami, FL 33157

Please note that the return authorization is valid for only two(2) weeks, after that time it is automatically voided. Should the RA# expire you will have to request a new one.

DEFECTIVE NEW GARMENTS:
Because we stand behind our product, any unworn garments that have defective workmanship or fabric may be returned.

SHIPPING INACCURACIES:
Items not ordered, wrong style, size, color, etc.

GROUP ORDER/RESTOCKING CHARGES:
Because of the nature of group business, we believe we must be flexible in dealing with your return requests. State your reason for these returns.
If approved, you will be given a RA# and the merchandise may be returned. However, there will be a 20% restocking charge.

ALL RETURNS MUST NOT BE WASHED OR WORN. THEY MUST BE IN ORIGINAL PACKAGE AND SELLABLE CONDITION. All returns will be credited to account.

RETURN REQUEST NOT ACCEPTED
In order for us to provide you with the best possible service, we establish carefully placed inventory levels.
We, therefore do not feel we have an obligation to accept returns for:

*overstocks
*slow sales
*items not needed
*closeouts

These are unplanned additions to our inventory. We know that you as knowledgeable merchants can fully appreciate this concept.
If you have any questions about our return procedures or an outstanding claim, call our customer service department at 305-255-3402 , Outside Florida Call Toll Free at  (800) 622-6718 or email jeanette@fashionscrubs.com.
Thank You! We hope you will find these policies helpful in doing business with us.